BPI Introduces Phygital Transformation and LavLoans during Sustainability Awareness Month


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As BPI jumpstarts its celebration of the 3rd Sustainability Awareness Month (SAM), they recently introduced their inaugural Phygital Flagship branch at BPI Dela Rosa and their new LavLoans product.

Hinged on the theme ‘Beyond Green‘, the idea underscores BPI‘s commitment to a holistic sustainability approach, integrating environmental stewardship with social responsibility, economic stability, and good governance.

BPI Phygital
Photo (L-R) Maria Cristina L. Go / BPI Consumer Bank Segment Head; Jaime Ysmael / President and CEO of Healthway Medical; Engr. Joshua Edward Matibag, Chief Marketing Officer, GoSolar Philippines; Zahra Zanjani / Cofounder & COO of Cubo Modular Inc; Carla Buencamino / Group Head for Infrastructure, AC Mobility; John Dahlen / Sales and Network Development Director, Kia Philippines; Antonio Zara / President of Mobility Access

Phygital Transformation & Green Solutions

The Phygital Transformation marked a significant stride in the banking industry’s journey towards a more sustainable future.

The concept epitomizes BPI’s dedication to revolutionizing the customer experience. BPI Phygital branches offer unparalleled convenience, efficiency, and personalized advisory services to meet the diverse needs of its clientele, whether traditional or digitally savvy.

With 26 Phygital branches already transformed, BPI demonstrates its commitment to enhancing accessibility and efficiency across its network. Moreover, 14 of these branches have been certified by the International Finance Corporation (IFC) as EDGE-certified Green Bank Branches. The EDGE (Excellence in Design for Greater Efficiencies) certification recognizes buildings that achieve at least 20% savings in energy, water, and embodied energy-efficient materials, showcasing BPI’s dedication to reducing its ecological footprint.

Maria Cristina Go
With Maria Cristina L. Go / BPI Consumer Bank Segment Head
BPI Branch Transformation
BPI Branch Transformations

Our Phygital branches enhance the in-branch customer experience by blending the efficiency, ease, and convenience of our digital platforms with personalized, caring, and expert advisory services. We understand that while many of our clients seek speed and convenience for simple transactions via our mobile applications, others prefer in-person engagement for financial advisory and complex transactions,” said Maria Cristina “Ginbee” Go, Head of Consumer Banking at BPI.

Beyond its Phygital transformation, BPI offers a suite of Green Solutions, providing sustainable financing options to promote eco-conscious choices among its customers. From Solar Mortgages to Eco-Build Financing and Electric Vehicle (EV) Financing, BPI empowers individuals to embrace environmentally friendly practices in their everyday lives more conveniently.

Social Impact: LavLoans for Ethical Lending

While sustainability has been strongly attached to environmental protection, BPI has come a long way in addressing social issues such as those tied to poverty, hunger, and health.

BPI Phygital
Discussion about BPI Phygital
BPI LavLoans
BPI LavLoans

Underlining its commitment to social responsibility, BPI has introduced LavLoans, also known as Lavander Loans, a specialized financing service tailored to support cancer patients and their families. By offering favorable financing terms, LavLoans aims to alleviate the financial burden associated with cancer treatment, enabling patients to focus on their recovery journey with greater ease and peace of mind.

Driving Change Through Sustainable Finance

BPI is deeply committed to driving positive change through sustainable finance,” said Eric Luchangco, BPI CFO, and Chief Sustainability Officer. “Our environmental initiatives, such as Phygital transformation and Green Solutions, reflect our dedication to minimizing our ecological footprint while empowering our clients to make environmentally conscious choices. Additionally, with the launch of LavLoans, we aim to extend our support to those facing challenging circumstances, demonstrating our unwavering commitment to social responsibility.

EV Shuttle
BPI’s electronic vehicle shuttle being used to provide free shuttle services for its employees travelling between BPI office buildings in Makati and MRT Buendia Station.
Eric Luchangco
Mr. Eric Luchangco, BPI CFO, and Chief Sustainability Officer with Jonel Uy of Ready Gadget Go

As BPI continues to champion ESG (Environmental, Social, and Governance) practices, it reaffirms its position as a trusted partner in sustainable finance, driving meaningful impact and fostering a brighter, more sustainable future for generations to come.

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Jonel Uy

Jonel Uy is the EIC of ReadyGadgetGo.com. Graduating from UP Diliman with a degree in Computer Science, he is also the Managing Director of #DigitalCircles.asia engaging and amplifying social media campaigns for brands. On Mondays, he teaches information technology classes at Grace Christian College. Know more about him at JonelUy.com

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